Total Guide to Fixing the Outlook Not Receiving Emails Issue

Read how to Add your Outlook.com account to another mail app. If you’re still unable to send or receive email, read how to Fix Outlook.com email sync issues. We are aware that some users may not be able to receive email from Gmail accounts. This is a limited experiment for a sample of customers.

There are three steps you can take to try to get Outlook working again. Visit the Office 365 Service Health portal to check the current status of Outlook and other Microsoft services for any reported issues or ongoing maintenance. Julia Furkulitsa is an email expert with in-depth knowledge of inbox management, email apps, and everyday email tasks.

Repair Office

Conflicting rules can prevent certain rules from working as intended. Review your rules to identify any conflicts and resolve them by disabling or adjusting overlapping rules. This tool has helped IT teams across healthcare, finance, education amongst many others.

Optimize Your Outlook Inbox with Clean Email

This fix will clean up duplicate contacts for end users starting August 9, 2023. Rollout of the fix to all users will take few weeks, so, some users may see the fix applied by FixTechGuide Office 365 support the end of September. Add an Outlook.com alias to your account and send email to Gmail users using that alias. For more information, go to Add or remove an email alias in Outlook.com.

• Our relationship to the Microsoft Partner Network allows us to provide competitive pricing and authentic software and support, all with a much-needed human element.
• Availability has recovered, and engineers are investigating the root cause and identifying problematic servers.
• To help you get rid of these duplicates, we have released a fix which will automatically clean up your contact list.
• We’re aware of an issue where some users see the error message “Your message can’t be displayed right now”.

Does classic Outlook stop running or refuse to start?

Many businesses depend on it to keep their operations running, and having it break is a nightmare that usually ends up costing lots of money and causing a lot of frustration. Fortunately, with the right Outlook troubleshooting strategies, many of the most common Outlook problems are quite straightforward to troubleshoot. Below, you will see some of the most common issues that users run into, and what the most efficient way to troubleshoot Outlook is.

Remove Outlook From Your Startup Folder

There’s nothing in particular to warn you about, as there are many informational and diagnostic information there, but reading the entries may lead to a clue about what’s going wrong. Note that you can sort by clicking on the Source column. If you have Outlook in your startup folder, remove the shortcut from the startup folder. TrustedTech is a Microsoft solutions Partner in the following areas. Save the repaired file to PST, MSG, EML, PDF, HTML or export directly to Office 365. Outdated or conflicting ones can mess with Outlook’s core performance, causing unexpected slowdowns or outright failure to launch.

To access the calendar shared with your Microsoft 365 for business account, you’ll need to accept the invitation from Outlook on the web, iOS, or Android. If you’ve already clicked the Accept button in Outlook 2016, you won’t be able to re-accept the invitation from another Outlook application. The person who sent you the invitation will need to remove your permissions and then send a new invitation.

It can automatically diagnose issues, troubleshoot, and fix problems with Outlook. Note that the above link is for desktop Outlook for Windows. A more general version that can also fix Office, Microsoft 365, and other Outlook problems can be found here. The same steps can also be used to check your junk mail filters in the new version of the desktop email client for Windows. In many organizations, Outlook is one of the most common and core programs that are used from day to day.

While built-in tools like ScanPST offer a basic Safety net, they often fall short when it comes to rectifying deeper file damage. In addition, you can export directly into Office 365 mailboxes after recovery with no middle step required. Using Cached Exchange Mode in complex environments can lead to painful sync delays. If a user has a large mailbox or lots of folder nesting, syncing might lag or even crash. Let’s look at what causes Outlook to crash, how you can fix it, and a smarter tool that takes a lot of the stress off your plate. It warns that once you pass certain limits such as the number of folders or messages, performance can nosedive.