
You’ll only need to define the width, Outlook will resize the height accordingly to maintain the proper image proportions. This may have a more drastic effect on how your email renders, so if you’re going to try this out it’s important to thoroughly test your email on all versions of Outlook. While many email developers may be salivating at the thought of a new and consistent version of Outlook, that version has only been released in Beta thus far. Further to that, it will take some time for companies to implement the new version. We expect the rollout to be a long and slow process so for now we’ll have to continue fighting the good fight against the older versions of Outlook. If you’ve spent any time in the email world you’re probably aware of Outlook’s reputation.
Could a new Outlook for Windows change things?
- We’re aware of an issue where some users see the error message “Your message can’t be displayed right now”.
- To check if you have received the fix, review your contact list to confirm duplicates have been removed.
- The desktop versions of Outlook, especially those predating Outlook 2013, employ the Word rendering engine instead of a dedicated HTML rendering engine.
- Customers with only a 3rd party email address set up as the username of their Microsoft Account will be asked to add a 1st party Microsoft alias to their account before accessing Outlook.com.
- User profiles help make sure that your personal preferences are used when you log on to Windows.
- In System Configuration, if you select a check box, the related service or startup program runs when you restart the computer.
- To fix this situation, users can use SCANPST.EXE to repair their PST files.
If the problem doesn’t occur after you restart Outlook, one of the add-ins is likely the cause of the problem. Restore the add-ins one at a time until the problem does occur to determine which add-in is causing the problem. Open Outlook in Safe Mode (hold Ctrl while launching) and disable unnecessary add-ins. Make sure Outlook is updated to the latest version to benefit from bug fixes and performance improvements. Ensure all IMAP/POP3 and SMTP settings are up to date as per your provider’s documentation. Ensure that your device has a stable and active internet connection.
Related articles
How do I clear my Outlook cache?
If your antivirus software includes integration with Outlook, you may experience performance issues. You can disable all Outlook integration within the antivirus software. Or, you can disable any antivirus software add-ins that are installed in Outlook.
General Troubleshooting Steps

To use the Inbox repair tool, exit Outlook, and then follow the steps in Repair Outlook Data Files (.pst and .ost). This alias will be added to their account as a secondary alias, with the original 3rd party alias will continue to be set up as the primary. Once this step is complete, the user will land in their Outlook inbox and be able to use all Outlook functionality with this new email address. The first step is to ensure that the password entered is correct. Save passwords over a secure platform to avoid entering the wrong password.
Unable to Send Emails in Outlook
This could be due to a corrupted navigation pane setting or a PST file size greater than 0KB. You can also add the secondary connected accounts (Gmail, Yahoo, etc.) in Outlook.com as additional accounts in the Outlook profile. Availability has recovered, and engineers are investigating the root cause and identifying problematic Help from FixTechGuide servers. The team is sweeping all remaining capacity to identify and address residual issues.
by arliek4405