Outlook crashes or stops responding when used with Office 365

Run the classic Outlook advanced diagnostic troubleshooter if you’ve tried all of the preceding steps and Outlook is still crashing or hanging. This step creates detailed information about your Outlook configuration and provides solutions for any known issues that are detected. It also gives you the option to upload your results to Microsoft so that a support engineer can review them. Some software or apps, such as antivirus or anti-malware, may conflict with Outlook 365, leading to crashes.

In this case, you can temporarily disable the antivirus or the security app. If this fixes the issue, you can add Outlook and its related processes as an exception Outlook stuck on loading fix in the security app. Hopefully, now you understand why Outlook keeps crashing and how to fix it. We have mentioned all manual troubleshooting solutions that you can try one by one.

Step 2: Repair Office

Windows will search for the latest driver and install it, if available. Take a look at your update history for the second KB mentioned. I just restored my PC to before the patches and then turned off updates with WUB. Avoid the hassle of manually entering each email address. Priyanka Kumari is a technical content writer in the fields of Email Migration, Data Recovery, Cloud Migration, and File Management. She is dedicated to simplifying complex technology terminologies for all users.

If Outlook doesn\’t crash, it means one or more add-ins were responsible for the issue. To find which add-in is causing the issue, enable each add-in and observe Outlook. If it crashes after enabling an add-in, uninstall that add-in. KB , the latest security update for Office 2016, has sparked frustration among Windows users as it introduces a host of unexpected issues. Microsoft rolled out this patch on Patch Tuesday alongside updates for Windows 10 and 11, yet while…

Restart Your System and Outlook

• Has anyone seen this same thing happening, but with not just Outlook, in Office 365?
• Restarted and its fixed itself so presumably an auto update fix has been applied now.
• So, to solve this problem, let’s go over the various approaches.
• To find which add-in is causing the issue, enable each add-in and observe Outlook.
• If the OST file is inconsistent or damaged, you can recreate the file after taking its backup.

If not, you can try reinstalling Office 365 or repairing it. The Outlook PST file is a centralized storage location for your digital files. When it becomes corrupted or damaged, you risk losing data in Outlook.

Extra Tip: How to Repair Corrupted Outlook Files?

This means Outlook will run with limited features and without any add-ins enabled. Try the tool mentioned above because it is effective and convenient, and it scans and fixes errors in both PST and OST files. Support and Recovery Assistant performs diagnostic checks and returns potential solutions for you to try in order to resolve Outlook issues. “My Outlook is crashing!” This ais a common problem that we may encounter while working with Microsoft Outlook? Many users frequently report issues with Microsoft Outlook crashing, regardless of whether the installation is new or old.

Outlook Keeps Crashing After Opening – Resolved

Problems with Outlook or MS Office program files can cause such problems. In this case, you can try repairing or reinstalling Microsoft Office. Launch the recovery assistant if you’ve tried everything else and Outlook is still crashing. It also allows you to upload your results to Microsoft for review by a support engineer. Here is the next solution for your Microsoft Outlook keeps crashing on Windows.

One of the best methods to fix it is to use Wondershare’s Repairit for Email tool. Let us know how it will assist you in repairing your files. To sum up, the blog elaborated on all the major reasons for Microsoft Outlook keeps crashing problem. Furthermore, we learned six manual solutions to fix this issue.

However, some might be incompatible with your Outlook version and thus, cause conflicts leading to crashes. Therefore, you can try disabling unnecessary add-ins to stabilize Outlook and its workflow. For that, we first need to find out which is the faulty add-in by running Outlook in Safe mode.

Somebody somewhere else figured out that disabling Weather on the Calendar in the Calendar options also stopped this crash. Next, open the Run dialog box, type %localappdata%\Microsoft, and press Enter. Right-click on an empty space, hover over “New” and select “Folder.” Name the folder FORMS2.