by elisebarkley7
Customers using the contact support buttons at the foot of the support pages, or the “email us” links in support Virtual Agent, are unable to open the Help Pane. Some users may not be able to empty their Deleted Items folder. Some users may not be able to see the left folder pane. While we fix the problem, you can send the file as a OneDrive link.
Check the status bar at the bottom of the screen to see if another process is running. If so, wait a short time (usually two or three minutes) to see if Outlook starts working again. While these Microsoft accounts work in other Microsoft products (e.g. OneDrive, Windows, Xbox), they are non-functional when visiting Outlook.com. Outlook.com (the web version of Outlook) and Outlook apps require a 1st party alias (Outlook/Hotmail/Live/MSN) to send and receive email, use calendar, etc.
Unable to send to Gmail with country domains
This alias will be added to their account as a secondary alias, with the original 3rd party alias will continue to be set up as the primary. Once this step is complete, the user will land in their Outlook inbox and be able to use all Outlook functionality with this new email address. Availability has recovered, and engineers are investigating the root cause and identifying problematic servers. The team is sweeping all remaining capacity to identify and address residual issues. Occasionally, classic Outlook tries to run a process in the background. Auto-archive, sending and receiving a very large attachment, or running some of the other mailbox tools can all be done in the background.
What is the best way to troubleshoot Outlook issues?
Start classic Outlook in safe modeIn Windows 10, click Start.Type Outlook /safe, in the Search programs and files and then click OK.Close and re-open Outlook.If the issue is resolved, you can keep working, or if you have time, take the following steps to find out what COM Add-in is causing the problem.
Outlook Rules Not Working
This fix will clean up duplicate contacts for end users starting August 9, 2023. Rollout of the fix to all users will take few weeks, so, some users may see the fix applied by Outlook loading profile fix the end of September. Add an Outlook.com alias to your account and send email to Gmail users using that alias. For more information, go to Add or remove an email alias in Outlook.com.
- Many businesses depend on it to keep their operations running, and having it break is a nightmare that usually ends up costing lots of money and causing a lot of frustration.
- Outdated or conflicting ones can mess with Outlook’s core performance, causing unexpected slowdowns or outright failure to launch.
- Corrupted or badly set-up Outlook profiles can often cause start-up problems.
- If there’s an ongoing outage or maintenance, it will be displayed on the portal.
- Although it’s not possible at the moment to turn the feature off entirely, you can choose to remove it from your favorites list by right clicking the folder and selecting Remove from Favorites.
- When they get too large, go corrupt, or are poorly configured, things start to break.
- These features are fully compatible with Outlook.com and Hotmail accounts, and you can try them for free on any device.
- Auto-archive, sending and receiving a very large attachment, or running some of the other mailbox tools can all be done in the background.
Cannot Send or Receive Emails
When users select the Manage Microsoft Storage quota link at the bottom corner in Outlook.com, they are taken to a blank Settings page. This option could be useful if you constantly have to wait for Outlook to rebuild its data file when you restart. You can start Outlook in safe mode, disable your add-ins, and then try to open Outlook normally. If you can’t open Outlook, or Outlook disappears or crashes, one of your add-ins may be to blame or you may need to update Outlook. In this article, we’ve mentioned several ways to optimize your Outlook inbox with Clean Email, such as using Cleaning Suggestions, Auto Clean rules, and Smart Folders. We go above and beyond the average software reseller because we built our business on trust.
Remove Outlook From Your Startup Folder
Whether it’s restoring email from encrypted backups or recovering badly broken PSTs, Stellar gets the job done with minimal fuss. When built-in tools fall short, professional solutions pick up the slack. If you need to increase the number of this limit try the next resolution. Step 1 – The hard limit of recipients for a single email message is 300. Reduce the number of recipients for a single email to less than 300. If Outlook Desktop fails to connect, try these steps before escalating the issue to the ET&S Help Desk.
If you’re having problems accessing Outlook.com, you can see the status of Microsoft Office Online Services at the Service Health portal.
She brings deep expertise built on years of focused work in the email space. Most Outlook problems can be resolved with proper troubleshooting and maintenance. Following the fixes above will help you keep your Outlook running smoothly and protect your productivity.
Outlook issues after connecting Outlook to Outlook.com
Message 2 – The file you’re attaching is bigger than the server allows. The maximum number of distribution group members is 100,000 members, and the recipient rate limit is 10,000 recipients per day. Step 2 – Follow these instructions to install your Office application. Step 1 – Follow these instructions to uninstall your Office applications. We love reading your suggestions on new features and feedback about how you use our products!