Fix “Outlook 365 Keeps Crashing or Stop responding” Issue

Run the classic Outlook advanced diagnostic troubleshooter if you’ve tried all of the preceding steps and Outlook is still crashing or hanging. This step creates detailed information about your Outlook configuration and provides solutions for any known issues that are detected. It also gives you the option to upload your results to Microsoft so that a support engineer can review them. Some software or apps, such as antivirus or anti-malware, may conflict with Outlook 365, leading to crashes.

Her articles and guides demonstrate her commitment to streamlining email management for professionals or businesses of any size. The Classic Outlook Advanced Diagnostis troubleshooter generates a detailed classic Outlook configuration report. If you ran SaRA in Step Fix email login issues quickly 3, and you created a new profile, you can skip all of Step 4.

Way 3: Establish a New MS Outlook Account Profile

However, before that, you must figure out the real cause of the issue. Later, go for the best solution that suits the cause of the Outlook issue. Additionally, if the issue causes PST file corruption, use the suggested software for better results.

After rebuilding the OST file, it is crucial to check for any missing items in your mailbox. If you find any, you can recover them from the backup OST file using Stellar Converter for OST. This powerful OST to PST converter tool can extract all the data from the backup OST file.

Classic Outlook keeps crashing (or not opening)! What can I do?

• However, rebuilding the data file can resolve corruption issues.
• Most businesses and organizations rely on Outlook for daily communication and scheduling.
• Strangely enough, many users started facing the same issue after downloading the version 2504 update, which was released for Outlook for Microsoft 365 at the beginning of June.
• She is dedicated to simplifying complex technology terminologies for all users.
• If it crashes after enabling an add-in, uninstall that add-in.
• It also gives you the option to upload your results to Microsoft so that a support engineer can review them.
• Therefore, to help you out with this issue, here is a comprehensive guide with some effective troubleshooting solutions.

If not, you can try reinstalling Office 365 or repairing it. The Outlook PST file is a centralized storage location for your digital files. When it becomes corrupted or damaged, you risk losing data in Outlook.

Method 6: Disable Hardware Acceleration

If you receive a prompt indicating that the FORMS2 folder already exists, replace the old FORMS2 folder with the new one. Check if the problems causing ‘my Outlook keeps shutting down’ persist. If Outlook does not crash, this indicates that one or more Add-ins are to blame for the Outlook 365 crash. If this does not resolve the Outlook 365 crash issue, proceed to the next solution.

Step 1: Investigate possible issues caused by add-ins

One common issue with Outlook is that it occasionally closes unexpectedly. Repairing the Outlook application should fix the Outlook is crashing issue. If not, you can try resetting the application by clicking the Reset button on the same window. With the release of the new Outlook app, Microsoft has begun to shift its focus away from the classic Outlook. The classic Outlook will most likely stop crashing once you have created the FORMS2 folder.

One of the best methods to fix it is to use Wondershare’s Repairit for Email tool. Let us know how it will assist you in repairing your files. To sum up, the blog elaborated on all the major reasons for Microsoft Outlook keeps crashing problem. Furthermore, we learned six manual solutions to fix this issue.

Outlook Crashing While Opening or Creating an Email? Here’s a Fix

Strangely enough, many users started facing the same issue after downloading the version 2504 update, which was released for Outlook for Microsoft 365 at the beginning of June. Microsoft has once again acknowledged the issue, but this time they have also explained the reason behind the crash. We often install Add-ins in Outlook to enhance Outlook’s functionality.

So, for a worry-free and risk-free conversion, using the professional tool is the optimum choice. If the mailbox is full, it may lead to Outlook 365 freezing or crashing as it can’t store new information in the Outlook data file. In such a case, you can increase the OST file size limit or free up space by removing old mail items and clearing the Trash or Deleted Items folder.