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If you’re not sure which operating system you have, see Which Windows operating system am I running? Check that your computer meets the minimum system requirements to install Office. See System requirements for Office for a list of additional requirements. If you’re not sure how to decide between 64-bit or 32-bit, see Choose the 64-bit or 32-bit version of Office 2016.
Troubleshoot installing Office
Therefore, admins should view the issues and solutions listed under both the Office for business and Microsoft 365 Admin tabs. This could happen because of a delay between your initial sign in and Office 365 for business setting up your environment. If your admin has given you permission to install updates, the Microsoft AutoUpdate makes sure your copy of Office will always be up-to-date with the latest security fixes and improvements. To install or check for updates on your Mac, see Check for Office for Mac updates automatically.
For download and installation issues on FixTechGuide Office login guide a Mac, see What to try if you can’t install Office for Mac. If you encountered a problem while installing Office on a PC, try restarting your computer and then attempting to install Office again. If that didn’t help, use the uninstall troubleshooter to uninstall Office completely. After your uninstall is complete, try reinstalling Office. Please let us know if you found any of these solutions helpful by clicking Yes or No next to Was this information helpful, below, and leaving us a comment.
You don’t see an option to install Office, check if you have a license
To remove licenses from users, see Remove licenses from users in Office 365 for business. If a user needs to install Office on a sixth computer, you have to deactivate an installation. Deactivation doesn’t remove Office from the computer, but you can’t use Office on that computer until you activate it. See Deactivate Office 365 if you see a “limit reached” error. The links below are specific to admins looking for troubleshooting help with these Office 365 services. For more general (not admin specific) help in these areas, see the Additional help section on the Office for Business tab of this topic.
Activate Office on a Mac
- See Use the Office 2016 offline installer and select the Office for business tab.
- If there’s a Learn More link on the error message, select that.
- If you’re on an Microsoft 365 subscription, you will see an upgrade notification in the menu bar of your Microsoft 365 applications or you can update your version manually by signing in to Microsoft 365.
- To remove licenses from users, see Remove licenses from users in Office 365 for business.
- You may get an error if you try to install the 64-bit version of Office and you currently have the 32-bit version installed (or vice versa).
In most cases you can do basic editing on most of these devices, however if you have a qualifying Office 365 subscription, you get access to the apps’ extra features. If you discover you can’t make edits to certain documents, see What you can do in the Office apps on an Android, iOS, or Windows mobile device with an Office 365 subscription. You may get an error if you try to install the 64-bit version of Office and you currently have the 32-bit version installed (or vice versa). Learn how to uninstall Office from a PC using the Control Panel or with the uninstall support tool. Had to uninstall Office, reboot PC, then find the Office folders in the system and delete them, then re-installed Office.
I recently switched Office 365 plans and now get messages I can’t use Office
If activation failures began after you upgraded to Windows 10, see Office error code 0x8004FC12 when activating Office. You can run the Microsoft 365 activation troubleshooter to help you fix activation issues. If you have an Office 365 plan, to keep it active, you have to sign in at least once every 30 days. If your subscription hasn’t expired, Office will reactivate the subscription the next time you log in. Use the Microsoft 365 setup troubleshooter to install Microsoft 365, Office 2021, Office 2019, or Office 2016 on your Windows PC.
If you’re on an Microsoft 365 subscription, you will see an upgrade notification in the menu bar of your Microsoft 365 applications or you can update your version manually by signing in to Microsoft 365. If you’re an admin and you aren’t sure what plan you have, follow the steps in What Office 365 for business subscription do I have? For a comparison of plans, see compare small business plans or compare enterprise plans.
You’re a student or teacher and don’t see an option to install Office
How do I repair Microsoft Office 365 installation?
To troubleshoot Mac activation issues, see the “Activation” section in What to try if you can’t install or activate Office for Mac. Office up-to-date ensures that you have the latest security updates and fixes. If your admin has given you permission to install updates, see Install Office updates. For example, you can’t install Office on computers running Windows Vista or Windows XP, or on devices that aren’t running a supported Windows or Mac operating system. However, you may still be able to use Office Online in your computer’s browser.
How do I deploy Office to multiple computers in my organization?
For example, you can’t install Office on computers running Windows XP or Windows Vista. Free fully functional download of Revo Uninstaller Pro, Pro Portable and Revo Uninstaller Freeware. The steps to access the repair tool vary depending on your operating system.
To troubleshoot Mac activation issues, see the “Activation” tab on What to try if you can’t install or activate Office for Mac. If there’s a Learn More link on the error message, select that. If there’s no link, let us know what error you got and where you were in the install process when you received it. Leave us a comment at the bottom of this page to let us know more about your issue. If you’re a student or teacher, and you don’t see an option to install Office through your institution, you may be eligible for Office 365 Education, which includes Word, Excel, PowerPoint, and OneNote. You can’t install the desktop PC or Mac versions of Office on your Chromebook, but depending on your Chromebook you may be able to install the Office mobile apps.