Top Common Outlook Problems and How to Fix Them

Customers using the contact support buttons at the foot of the support pages, or the “email us” links in support Virtual Agent, are unable to open the Help Pane. Some users may not be able to empty their Deleted Items folder. Some users may not be able to see the left folder pane. While we fix the problem, you can send the file as a OneDrive link.

This issue has been fixed for Outlook.com country domains. If you used the workaround below you can now switch from using an Outlook.com alias to your country’s domain. The root cause has been isolated to a bug introduced in build 8962, which was partially reverted, and further mitigation efforts are ongoing.

Unable to send to Gmail with country domains

Conflicting rules can prevent certain rules from working as intended. Review your rules to identify any conflicts and resolve them by disabling or adjusting overlapping rules. This tool has helped IT teams across healthcare, finance, education amongst many others.

Inbox empty or not loading [WORKAROUND]

If you manually type in the secondary connected account email address in the “From” field, the email is sent as “On behalf of” your primary Outlook.com account. If you typically use FixTechGuide support center an Outlook.com account for email, this issue can occur if there are multiple aliases on the account and the 3rd party email address is the primary alias. This fix will also lead to a reduction in the total number of contacts on your contact list.

• Configure your antivirus software to exclude Outlook files or processes from real-time scans to avoid interference.
• As active members in the IT community, we work to support our clients’ businesses and provide them with peace of mind.
• Check the status bar at the bottom of the screen to see if another process is running.
• Read on to find out how to fix common Outlook problems below.
• The root cause has been isolated to a bug introduced in build 8962, which was partially reverted, and further mitigation efforts are ongoing.
• Understanding the root causes and using the right tools can make all the difference.

Cannot Send or Receive Emails

Many businesses depend on it to keep their operations running, and having it break is a nightmare that usually ends up costing lots of money and causing a lot of frustration. Fortunately, with the right Outlook troubleshooting strategies, many of the most common Outlook problems are quite straightforward to troubleshoot. Below, you will see some of the most common issues that users run into, and what the most efficient way to troubleshoot Outlook is.

After sending an email, users get a non-delivery report with an error

There’s nothing in particular to warn you about, as there are many informational and diagnostic information there, but reading the entries may lead to a clue about what’s going wrong. Note that you can sort by clicking on the Source column. If you have Outlook in your startup folder, remove the shortcut from the startup folder. TrustedTech is a Microsoft solutions Partner in the following areas. Save the repaired file to PST, MSG, EML, PDF, HTML or export directly to Office 365. Outdated or conflicting ones can mess with Outlook’s core performance, causing unexpected slowdowns or outright failure to launch.

If you’re having problems accessing Outlook.com, you can see the status of Microsoft Office Online Services at the Service Health portal.

To learn more about how to share your feedback, see How do I give feedback on Microsoft Office. Post questions, follow discussions and share your knowledge in the Outlook.com Community. To get support in Outlook.com, click here or select Help on the menu bar and enter your query. If the self-help doesn’t solve your problem, scroll down to Still need help?

Message 2 – The file you’re attaching is bigger than the server allows. The maximum number of distribution group members is 100,000 members, and the recipient rate limit is 10,000 recipients per day. Step 2 – Follow these instructions to install your Office application. Step 1 – Follow these instructions to uninstall your Office applications. We love reading your suggestions on new features and feedback about how you use our products!