by devinplace1
Our team is ready to talk to you about finding an appropriate solution. We’re dedicated to helping your business work better. I looked at US cloud, but some unfavorable reviews and $30k minimum to start. I looked at a pay per incident, but it would require me to setup a totally separate Outlook account and jump through hoops. I thought why am I fighting so hard to give them more money to help with their broken garbage. I’m having difficulty with Autopilot onboarding and Hello for Business.
These features can help organizations determine which alternative best aligns with their needs and expectations. We appreciate your interest, but our solution is currently designed for larger enterprise organizations. While we can’t work together directly right now, we’re here to support your growth with our extensive library of free resources and content. Many companies start planning 6-12 months before Unified renewal. While switching mid-contract can be complex, it’s not impossible. However, to mitigate contractual headaches, try to engage legal and procurement early.
US Cloud: A Leading Alternative
While Microsoft Unified Support offers extensive coverage, many organizations are exploring alternatives due to increasing costs and the desire for more flexible support options. You get all of the tech support solutions you need for less. Get access to our professional support at a price you can afford. We make sure your Microsoft technology stack is always running smoothly, so you experience minimal downtime.
- Many companies start planning 6-12 months before Unified renewal.
- Not to mention, that support is charged on an hourly basis.
- Prioritize your problems and reach resolution for you and your team’s most complex issues up to 50% faster than Microsoft Premier Support would.
- Ultimately, for organizations seeking to optimize their IT support strategy while ensuring top-tier assistance, US Cloud emerges as the best option available.
- Our Microsoft End User support helps them get the answers they need.
- Yes, while third-party support does typically offer cost savings versus Microsoft (clients through US Cloud often save 30-50% after switching), price reduction alone isn’t enough.
- When your technology is down, your business grinds to a halt.
- IT leaders overseeing multi-million-dollar organizations with thousands of employees are expected to be strategic.
Access To Our Entire Team
Ask about engineer certifications, escalation processes, and ticket response metrics. Another typical complaint about Microsoft Unified Support is that their “one-size-fits-all” approach to service is universally rigid in practice. Our Premier Support includes service delivery from Designated Support Engineers and Technical Account Managers. Get real-time assistance from Microsoft Certified Engineers. Click the banner below to learn about CTS, a cost-saving solutions for small and rural communities. A simple password reset takes WEEKS for Microsoft to resolve.
Supporting Mission Critical
Microsoft Services serve 75 percent of global Fortune 1000 companies across various industries. Using Dynamic Consultants Group, you gain the most benefit from your IT infrastructure by pairing your business with Microsoft Services Premier Support. Our dedicated support teams provide continuous hands-on assistance and immediate escalation for urgent issues.
Slash High Risks and Prices: Microsoft On-Demand Assessments without Unified Lock-In
Balance pricing with service depth, issue resolution time, and long-term value. The cheapest vendor isn’t much help if they can’t solve a critical Azure outage. Dynamic Consultants Group has experience supporting all Microsoft technologies.
Chief Technical Officers Strike Gold with US Cloud’s Microsoft Third-Party Support
Microsoft is shifting its Premier Support customers to Unified Support. Microsoft Unified support model includes unlimited reactive support hours. There are three levels – Core, Advanced, Performance – which Help from FixTechGuide have a minimum contract size of $25,000, $50,000, and $175,000. The pricing for Unified Support is based on a percentage of Office 365 annual costs, client software annual costs, other software, and online yearly costs. Analyst show it adds up to 30-60% price increase most support customers. US Cloud’s approach focuses on delivering high-quality support while offering greater value and flexibility than traditional Microsoft support options.
When the time comes for a deployment, Microsoft-certified engineers can serve as a contact to offer strategic and tactical guidance. This is helpful for agencies that don’t require a deployment partner but have questions that can be resolved via a phone call with a Microsoft-certified engineer. With IncWorx, you can save up to $300,000 per user, per year. And get fast, responsive service from senior-level experts who understand the support your business needs. Each has a place, but for many enterprise IT teams, US Cloud provides the right mix of specialization, responsiveness, and pricing. Book a call today to start evaluating US Cloud as the right-fit Microsoft Unified Support competitor for your team.
A credible vendor won’t hesitate to prove they’ve supported complex enterprise environments. Some offer broad IT support, while others go deep into the Microsoft stack. Learn how Microsoft’s changes to support affects you and what you can prepare to continue supporting your team.