Resolve “Microsoft Outlook Keeps Crashing” in Just a Few Steps

Until a permanent solution is found, they’ve released a temporary workaround to address the problem. Since the issue is related to the Forms Library, Microsoft has suggested that affected users create a new FORMS2 folder. But before doing so, open Task Manager, right-click Outlook and any other Office applications running in the background and select “End Task.” Once the repair process is complete, restart your device and check if the issue is resolved. This should resolve the issue of ‘Outlook keeps crashing’.

Her articles and guides demonstrate her commitment to streamlining email management for professionals or businesses of any size. The Classic Outlook Advanced Diagnostis troubleshooter generates a detailed classic Outlook configuration report. If you ran SaRA in Step FixTechGuide troubleshooting blog 3, and you created a new profile, you can skip all of Step 4.

Method 8: Run Windows Store App Troubleshooter

Windows will search for the latest driver and install it, if available. Take a look at your update history for the second KB mentioned. I just restored my PC to before the patches and then turned off updates with WUB. Avoid the hassle of manually entering each email address. Priyanka Kumari is a technical content writer in the fields of Email Migration, Data Recovery, Cloud Migration, and File Management. She is dedicated to simplifying complex technology terminologies for all users.

You need to repeat this process until you identify the add-in that causes Outlook to crash. Once you find it, remove it from Outlook by selecting it and then clicking the “Remove” button. After the restart, try opening Outlook again to see if the Outlook keeps shutting down issue is resolved. You can follow some troubleshooting steps to fix this Outlook crash.

Restart Your System and Outlook

• However, rebuilding the data file can resolve corruption issues.
• An outdated version can also be a cause of why Outlook keeps crashing unexpectedly.
• Most businesses and organizations rely on Outlook for daily communication and scheduling.
• Strangely enough, many users started facing the same issue after downloading the version 2504 update, which was released for Outlook for Microsoft 365 at the beginning of June.
• She is dedicated to simplifying complex technology terminologies for all users.
• It also gives you the option to upload your results to Microsoft so that a support engineer can review them.
• Therefore, to help you out with this issue, here is a comprehensive guide with some effective troubleshooting solutions.

It will resolve the Microsoft Outlook crashing issue to some extent. Outlook 2016 freezes when accessing calendar.This happen right after Microsoft Office security patches installed. To narrow it down, enable each add-in one by one, restarting Outlook after enabling each add-in.

Method 6: Disable Hardware Acceleration

If you receive a prompt indicating that the FORMS2 folder already exists, replace the old FORMS2 folder with the new one. Check if the problems causing ‘my Outlook keeps shutting down’ persist. If Outlook does not crash, this indicates that one or more Add-ins are to blame for the Outlook 365 crash. If this does not resolve the Outlook 365 crash issue, proceed to the next solution.

Outlook crashing opening calendar

Problems with Outlook or MS Office program files can cause such problems. In this case, you can try repairing or reinstalling Microsoft Office. Launch the recovery assistant if you’ve tried everything else and Outlook is still crashing. It also allows you to upload your results to Microsoft for review by a support engineer. Here is the next solution for your Microsoft Outlook keeps crashing on Windows.

However, if the problem persists, you can try the following solutions. The update was released on schedule and successfully resolved the problem. Shivam is a digital marketer and technical content writer at DRS Solution®, specializing in topics like databases, email recovery, and migration solutions. Running the latest version of Outlook ensures you have the most recent fixes and updates. An outdated version can also be a cause of why Outlook keeps crashing unexpectedly.

Additional resources

However, some might be incompatible with your Outlook version and thus, cause conflicts leading to crashes. Therefore, you can try disabling unnecessary add-ins to stabilize Outlook and its workflow. For that, we first need to find out which is the faulty add-in by running Outlook in Safe mode.

Somebody somewhere else figured out that disabling Weather on the Calendar in the Calendar options also stopped this crash. Next, open the Run dialog box, type %localappdata%\Microsoft, and press Enter. Right-click on an empty space, hover over “New” and select “Folder.” Name the folder FORMS2.