
One of the features of Office 365 is that users can work on their current Word or PowerPoint projects either on their mobile device or computer. As long as you’re working with your account logged in, the application should automatically save your progress on OneDrive and sync it to your device. However, errors can happen when the device is currently offline or not connected to a network.
Install the 64-bit version of Office instead of the 32-bit version

If you’re looking for steps describing how to install Office on a Mac, see Install Office on your PC or Mac. Office recognizes what operating system you’re using so make sure you’re on your Mac when you click Install to begin the install procedure. If activation failures began after you upgraded to Windows 10, see Office error code 0x8004FC12 when activating Office. When you install Office for Mac, the app icons aren’t automatically added to the dock.
- If one or more Office apps is acting glitchy, work your way through this series of repair maneuvers, starting with the simplest.
- If one of these resolves your problem, close the app and continue working.
- So you’ve decided to purchase and equip your business with the Office 365 program, but you encountered an error message in the middle of the installation.
- If you’re not sure how to decide between 64-bit or 32-bit, see Choose the 64-bit or 32-bit version of Office 2016.
- We’re going to download and run a tool that completely obliterates your current Office installation.
- Open the required file, hit Share and then check the list of users that you can give the rights to edit a file.
- If individuals in your organization are using an older version of Office, we recommend you upgrade to the latest version.
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How to perform Office quick repair?
How to Run Office RepairClose Word and any other Office programs. …Search Control panel in start menu.Choose Control Panel.Below the Programs heading, click the Uninstall a Program link. …Select Microsoft Office from the list of programs. …Click the Change button. …Choose Quick Repair. …Click the Repair button.More items…
Sign In or Create Your Account Today – Microsoft and sign in with your Microsoft account. From here, review the details under the subscriptions heading or the cancelled subscriptions heading to confirm your subscription. Be sure to restart your Office applications if you have to renew your subscription. The links below are specific to admins looking for troubleshooting help with these Office 365 services.
Common Office 365 Issues and Their Troubleshooting Solutions
Reboot your system and try to launch your Outlook app after to check if the synchronization issues are solved. Check POP3 and SMTP settings for connecting Step-by-step Office troubleshooting to Microsoft mail servers (addresses of servers, ports, encryption, authentication). If the “Enter Password” window is still open, select “Forgot password? Microsoft will attempt to verify your account via email or text.
Click here to see what products are included in Office for home or Office for business.
Therefore, admins should view the issues and solutions listed under both the Office for business and Microsoft 365 Admin tabs. Service health is the online tool available for Office 365 for organizations (if you have work and school Office 365 accounts). Only Office 365 administrators can access this tool in the Office 365 admin center.
Microsoft 365 troubleshooters
For more general (not admin specific) help in these areas, see the Additional help section on the Office for Business tab of this topic. When you install Office 365, all the applications that came with your particular Office product is installed at the same time. You can’t custom select which Office applications you want to install or not install, nor you can’t delete individual applications after your installation is complete. However, you can delete shortcuts to applications you don’t plan to use.
by gretchenperkinso